Shipping & Returns

 

local delivery

Local Mailing 

Local shipping is a $5 flat fee via courier that comes with tracking number. Your tracking number will be sent to you once we ship your order. There is free local shipping for orders of SGD 120 and above. Any extra amount paid to us will be refunded to you after we verify your payment.

Mailing day: Thursday / Friday. Orders must be placed by the Sunday prior or else may ship the following week.

Lead Time: 1-3 working days for the delivery team to deliver your parcel.



international shipping

International Mailing

Prices are all in Singapore Dollars (SGD). International shipping depends on weight and country. Price starting from SGD 14 (7 to 10 working days)


All international orders comes with tracking number and will be sent to you once we ship your order. We will mail International orders once a week on every Friday. 


 

Exchange & Returns

We do our best to accurately display and describe all crystals through our Live Show, Website, Photos and Videos. 

Claims made will be final, no refund / exchange or returns for any items. Customer understand that the item colour might vary slightly due to differences in lighting, cameras and screens.

If you are unsatisfied with your order, please contact us and we are more than happy to work out something for you! DM us on IG / drop us an email via our contact page