Shipping & Returns

 

local delivery

Local Mailing 

Local shipping is a $5 flat fee via courier that comes with tracking number. Your tracking number will be sent to you once we ship your order. There is free local shipping for orders of SGD 120 and above. Any extra amount paid to us will be refunded to you after we verify your payment.

Mailing day: Thursday / Friday. Orders must be placed by the Sunday prior or else may ship the following week.

Lead Time: 1-3 working days for the delivery team to deliver your parcel.



international shipping

International Mailing

All orders are shipped from Singapore.

International shipping depends on country. Price starting from SGD 9 (7 to 10 working days)
**Please note that deliveries are expected to be delayed up to 10 working days due to ongoing Covid-19 situation.

United States - SGD 18 

Hong Kong, Indonesia, Malaysia, Australia and New Zealand - SGD 9
Free shipping for order above SGD 120

Please allow 3 - 5 working days to process and ship the order.
All international orders comes with tracking number and will be sent to you once we ship your order. 


 

Exchange & Returns

We do our best to accurately display and describe all crystals through our Live Show, Website, Photos and Videos. 

Claims made will be final, no refund / exchange or returns for any items. Customer understand that the item colour might vary slightly due to differences in lighting, cameras and screens.

If you are unsatisfied with your order, please contact us and we are more than happy to work out something for you! DM us on IG / drop us an email via our contact page